You are the manager of a small boutique.You have decided to apply the Big Five Model in order to understand your employees and their work habits.This is because the model is generally supported by an impressive body of research.You want to use the five dimensions of personality to match individuals with jobs to which they are well-suited. You know that your customers are demanding and sometimes difficult.Which personality dimension taps a person's ability to withstand stress?
A)agreeableness
B)conscientiousness
C)emotional stability
D)extraversion

Question

Quizplus · Accepted Answer

The personality dimension that taps a person's ability to withstand stress is emotional stability. People who score high in emotional stability are calm, even-keeled, and less reactive to stressors, which is an important trait when dealing with demanding and difficult customers.

You Are the Manager of a Small Boutique