A swimlane chart is a type of process map that
A)is used for swim meets and other athletic events
B)shows the activities performed by various service providers or team members in the completion of a process.
C)has standard symbols that are filled in and connected to signify process steps
D)all of the above

Question

Quizplus · Accepted Answer

A swimlane chart is a visual tool that depicts the process flow and delineates the responsibilities of each participant or department involved in the process. It is a type of flowchart that highlights the handoffs between different functional units or stakeholders and helps to identify bottlenecks, inefficiencies, and opportunities for improvement. A swimlane chart consists of vertical or horizontal lanes that represent different actors or process phases and show the sequence of activities or tasks that they perform. Therefore, option A is incorrect as a swimlane chart is not only used for athletic events. Option C is also incorrect as swimlane charts do not have standard symbols filled in and connected.

A Swimlane Chart Is a Type of Process Map That