An example of a product or service quality attribute is
A)the weight of a bag of potato chips
B)the time it takes to serve a customer at a store
C)the completeness of an online retail order
D)the temperature of a cup of coffee at a barista

Question

Quizplus · Accepted Answer

The completeness of an online retail order is an attribute of product or service quality that relates to whether all items ordered have been included and whether the order has been packaged and shipped correctly. A and D are physical attributes that relate to the condition of a product or service, while B is a measure of efficiency and not necessarily a measure of quality.

An Example of a Product or Service Quality Attribute Is