The tradeoff between the cost of improved service and the cost of making customers wait provides the basis of waiting line analysis.

Name: The tradeoff between the cost of improved service and the cost of making customers wait provides the basis of waiting line analysis.
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Waiting line analysis involves finding the balance between the cost of providing better service and the cost of making customers wait, making the statement true.

The Tradeoff Between the Cost of Improved Service and the Cost