While an organization chart may clearly indicate who reports to whom, it is also important to recognize that it does not show how work is done, who exercises the most power over specific issues, or how the firm will respond to its environment.
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Q13: Staff units provide specialized expertise and services
Q14: Decisions regarding what to accomplish must be
Q15: Most modern organizations use output controls as
Q16: Organization charts can be important to the
Q17: Task controls are controls that attempt to
Q19: Staff units are groups that assist the
Q20: One useful way to examine the horizontal
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