According to Katz, in trying to work out an acceptable solution to a problem, managers who rely on their understanding of other people and who empathize with others' feelings are using which managerial skill?

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The Answer of According to Katz, in trying to work out an acceptable solution to a problem, managers who rely on their understanding of other people and who empathize with others' feelings are using which managerial skill?

According to Katz, in Trying to Work Out an Acceptable