Your fellow employees have a terrible work situation. They work in an old, run-down building with an antiquated heating system. The work itself is tedious and the supervisor is rarely available and only shows up to give reprimands for production shortfalls. Nobody has received a promotion in two years. The work is boring, repetitious, and unrewarding. You have decided to try to apply Herzberg's two-factor theory.
-You decide that your first job should be to remedy the hygiene factors. Which are they?
A) working conditions
B) intrinsic rewards
C) recognition
D) advancement
E) reprimands

Question

Quizplus · Accepted Answer

Herzberg's two-factor theory states that there are hygiene factors and motivators that affect job satisfaction. Hygiene factors are the basic necessities that must be met in order for an employee to not be dissatisfied with their job. One of these hygiene factors is working conditions, which include factors such as the physical environment and equipment. In the situation described, the employees are working in an old building with an antiquated heating system. This is likely causing discomfort and dissatisfaction among employees, so improving the working conditions would be the first step in addressing the hygiene factors.

Your Fellow Employees Have a Terrible Work Situation