Virtual Bellhop is a company that ships awkward sporting goods to vacation destinations so that its customers to not have to worry about lugging them through airports or having them damaged in transit.The care with which the items are packed and the condition of the package when it arrives indicate concern with which aspect of service quality?

Question

Quizplus · Accepted Answer

The care in packing and the condition of the package upon arrival relate to the physical evidence of the service, which is a tangible aspect of service quality.

Virtual Bellhop Is a Company That Ships Awkward Sporting Goods