To facilitate organizational learning,a leader should:
A) recognize that all failures are created equal.
B) unlearn organizational practices that made them successful.
C) foster internal competition.
D) focus on people rather than processes.
E) emphasize vertical communication over horizontal communication.

Question

Quizplus · Accepted Answer

Organizational learning requires the ability to adapt and change, which may mean letting go of old practices that are no longer effective. Therefore, a leader should unlearn organizational practices that made them successful in order to facilitate organizational learning. Recognizing that all failures are created equal can create a culture of fear and discouragement. Fostering internal competition can create a culture of secrecy and lack of collaboration. Focusing on people rather than processes can overlook the importance of effective systems and procedures. Emphasizing vertical communication over horizontal communication can limit the sharing of ideas and cross-functional learning.

To Facilitate Organizational Learning,a Leader Should