Operating processes close to their capacity can result in low customer satisfaction and even losing money despite high sales levels.

Question

Quizplus · Accepted Answer

When operating at or near capacity, any unexpected issues can cause delays and failures in meeting customer demands. This can lead to low satisfaction and ultimately losing customers. Additionally, running at high capacity can lead to increased maintenance costs and potentially increased production costs, ultimately leading to decreased profitability despite high sales levels.

Operating Processes Close to Their Capacity Can Result in Low