A voluntary system by which employees submit their ideas on process improvements is used in the:
A)scope definition phase of process analysis.
B)process redesign phase of process analysis.
C)performance evaluation phase of process analysis.
D)opportunity identification phase of process analysis.

Question

Quizplus · Accepted Answer

A voluntary system by which employees submit their ideas on process improvements is a key activity in the opportunity identification phase of process analysis. This phase involves identifying areas of inefficiency or opportunities for improvement through various data collection methods including employee feedback. Once opportunities have been identified, the process redesign phase follows where process improvements are designed and implemented. The scope definition phase comes before opportunity identification and the performance evaluation phase comes after process redesign.

A Voluntary System by Which Employees Submit Their Ideas on Process