A job process has a relatively high level of customization.
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Q1: Active contact in services means that the
Q2: Back office work is typically routine, with
Q4: Fixed automation maximizes efficiency and results in
Q5: Physical presence does not occur in a
Q7: No process can exist without at least
Q8: Capital intensity is the ease with which
Q9: Supply chain processes are simply business processes
Q11: Process structure is the mix of equipment
Q16: Processes, by their nature, are found only
Q23: A continuous flow process is characterized by
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