Value-chain analysis can be used to determine if a business is adding unique value in all of the following areas, except
A) product research.
B) human resources.
C) process innovation.
D) quality management.
E) location decisions.

Question

Quizplus · Accepted Answer

Location decisions are not directly part of the value-chain analysis, which focuses on activities within a business that add value to the final product or service. The other options, product research, human resources, process innovation, and quality management, are all important areas where a business can distinguish itself from competitors by adding unique value.

Value-Chain Analysis Can Be Used to Determine If a Business