Question 1

Mutual trust is

Accepted Answer

Mutual trust refers to a relationship in which both parties trust each other. Option B reflects this as it mentions the need for reasonable, documented employment policies that are implemented honestly and equitably to the satisfaction of both management and employees. This suggests that there is a level of trust between management and employees, who are both satisfied with the policies in place. The other options focus on either one party gaining the trust of the other or only recognizing each other's abilities and objectives, which does not necessarily imply mutual trust.

Question 2

When a worker has a say in the work methods that he/she wishes to utilize,his/her job is characterized by

Accepted Answer

Autonomy refers to the degree of independence and control a worker has over their work. When a worker has a say in the work methods they utilize, they have greater autonomy, leading to increased job satisfaction and motivation. Skill variety refers to the use of a variety of skills within a job, job identity refers to the sense of purpose and meaning one has in their job, job significance refers to the impact one's job has on others, and feedback refers to the information provided to a worker regarding their performance. While some of these factors may be related to having a say in work methods, autonomy is the most closely related.

Question 3

Which of the following best describes mutual commitment in an organization?

Accepted Answer

Mutual commitment in an organization refers to a situation where both management and employees are committed to the same objective. It involves setting common goals and working together to achieve them. This creates a sense of shared responsibility and accountability, and can help to foster a positive organizational culture. Option A implies a one-way commitment, which is not mutual, while option C implies conflicting commitments. Option D refers to management obtaining employee commitment, but does not address mutual commitment between management and employees. Option E is too vague and does not provide clarity on what the commitment is towards.

Question 4

A modern "stopwatch" study can be conducted using a special-purpose PDA,one which can digitally capture events,times,and other variables for later analysis on a spreadsheet.

Accepted Answer

A special-purpose PDA can be used to conduct a modern "stopwatch" study and capture events, times, and other variables for later analysis on a spreadsheet.

Question 5

Job rotation is an example of

Accepted Answer

The answer of Job rotation is an example of
...

Question 6

Work sampling and time studies are similar in that the analyst in both cases records the time taken by the worker to accomplish each step of the task.

Accepted Answer

Work sampling involves observing random samples and estimating the proportion of time spent on different activities, whereas time studies involve recording the time taken to complete each step of a task in detail.

Question 7

A manufacturing plant allows its engineers to come in at 7 A.M.plus or minus an hour but still requires them to work 8 hour days.Which of the following scheduling techniques is the firm employing?

Accepted Answer

The term "flextime" refers to a scheduling technique that allows employees to vary their arrival and departure times, but still requires them to work a certain number of hours per day or per week. This matches the scenario described in the question, where engineers are allowed to come in at 7 A.M. plus or minus an hour, but still have to work 8 hour days. The other choices do not fit the scenario - "constant employment" and "part-time status" do not relate to flexible scheduling, "flexible workweek" typically involves allowing employees to work longer hours on some days and having shorter workdays or days off during the week, and "compressed workweek" involves working more hours in fewer days (such as working four 10-hour days instead of five 8-hour days).

Question 8

Work sampling estimates the percent of time that a worker spends on various tasks.

Accepted Answer

Work sampling is a technique used to estimate the percent of time that a worker spends on various tasks. It involves taking periodic observations of the worker's activities over a period of time and using statistical methods to estimate the time spent on each task.

Question 9

An advantage of predetermined time standards is that the standard can be set before a task is actually performed.

Accepted Answer

Predetermined time standards are calculated based on the time required to complete a task using predetermined methods, equipments and conditions. This allows setting a standard time for a task before it is actually performed, which helps in planning, scheduling, and improving productivity.

Question 10

A Therblig is a very small amount of time,one hundred-thousandth of an hour.

Accepted Answer

A Therblig is not a measure of time; it is a concept used in the study of motion economy in the workplace, representing one of a set of fundamental motions required for a worker to perform a manual operation or task.

Question 11

Normal time equals the average observed time multiplied by the allowance factor.

Accepted Answer

Normal time equals the average observed time plus an allowance for contingencies, not multiplied by the allowance factor.

Question 12

Most unions do not accept the use of predetermined time standards.

Accepted Answer

The answer of Most unions do not accept the use...

Question 13

Four of the components of job design are

Accepted Answer

Job design involves methods and techniques used to structure tasks and roles in organizations. The correct components of job design include job specialization (focusing on specific tasks to increase efficiency), job expansion (increasing the variety of tasks to reduce monotony), psychological components (considering the mental and emotional aspects of work), and self-directed teams (groups that manage themselves without direct supervision). These elements aim to improve job satisfaction, productivity, and overall organizational effectiveness.

Question 14

Working 4 shifts of ten hours instead of 5 shifts at 8 hours each is known as

Accepted Answer

Working 4 shifts of ten hours instead of 5 shifts at 8 hours each is called a flexible workweek. This allows for greater flexibility in scheduling and can also save costs for the employer in terms of benefits and other expenses.

Question 15

Most pit crew members have background experience in what area?

Accepted Answer

The answer of Most pit crew members have background experience...

Question 16

A NASCAR pit crew consists of how many members?

Accepted Answer

The answer of A NASCAR pit crew consists of how...

Question 17

An advantage of work sampling is that it completely breaks down work elements.

Accepted Answer

Work sampling is used to estimate the proportion of time spent on different activities, but it does not provide a detailed breakdown of work elements like time and motion studies do.

Question 18

The objective of a human resource strategy is to

Accepted Answer

The objective of a human resource strategy is to manage labor and design jobs in a way that effectively and efficiently utilizes people. This includes matching employment levels with demand and achieving a reasonable quality of work life, but the primary focus is on utilizing human resources effectively. Option A is incorrect because while the demand forecast is important, the lowest labor cost may not always be the objective. Option B is partially correct but does not encompass the full scope of the objective. Option C is not entirely correct as cost is not the only factor to consider in achieving a reasonable quality of work life. Option E is not relevant to the primary objective of a human resource strategy.

Question 19

The two most basic policies associated with employment stability are

Accepted Answer

The two most basic policies associated with employment stability are "follow demand exactly" and "hold employment constant." These strategies represent the fundamental approaches to managing workforce levels in response to fluctuations in demand for goods and services. "Follow demand exactly" involves adjusting the workforce size to match demand precisely, while "hold employment constant" focuses on keeping employment levels stable despite changes in demand.

Question 20

The behavioral approach to job design that involves giving the worker a larger portion of the total task is

Accepted Answer

Job enlargement involves increasing the scope of a job through extending the range of its job duties and responsibilities generally within the same level and periphery. This approach aims to make jobs more varied and interesting, thereby potentially increasing the satisfaction of the worker.

Quiz 10: Human Resources,job Design,and Work Measurement