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book Essentials of Marketing 14th Edition by William Perreault, Joseph Cannon,Jerome McCarthy cover

Essentials of Marketing 14th Edition by William Perreault, Joseph Cannon,Jerome McCarthy

النسخة 14الرقم Ų§Ł„Ł…Ų¹ŁŠŲ§Ų±ŁŠ Ų§Ł„ŲÆŁˆŁ„ŁŠ: 978-0077861049
book Essentials of Marketing 14th Edition by William Perreault, Joseph Cannon,Jerome McCarthy cover

Essentials of Marketing 14th Edition by William Perreault, Joseph Cannon,Jerome McCarthy

النسخة 14الرقم Ų§Ł„Ł…Ų¹ŁŠŲ§Ų±ŁŠ Ų§Ł„ŲÆŁˆŁ„ŁŠ: 978-0077861049
ŲŖŁ…Ų±ŁŠŁ† 7
Think about a situation when you or a friend or family member encountered a problem with a purchase and tried to get help from a firm's customer service representative. Briefly describe the problem, how the firm handled it, and what you think about the firm's response. How could it have been improved?
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Customer service representatives are per...

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Essentials of Marketing 14th Edition by William Perreault, Joseph Cannon,Jerome McCarthy
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