Essentials of Contemporary Management 7th Edition by Gareth Jones,Jennifer George

تمرين 26

THE WALL STREET JOURNAL CASE IN THE NEWS [LO 1-1, 1-5, 1-6]
Volkswagen CEO Resigns as Car Maker Races to Stem Emissions Scandal
BERLIN-Volkswagen AG raced Wednesday to contain the widening scandal threatening Germany's most important company, ousting its chief executive and pledging to prosecute those involved in a scheme to cheat U.S. auto-pollution tests.
CEO Martin Winterkorn's resignation follows a calamitous few days after Friday's disclosure by the U.S. Environmental Protection Agency that Europe's biggest auto maker employed software on some VW and Audi diesel-powered cars to manipulate the results of routine emissions tests.
The crisis threatens to spill beyond the auto maker to the broader German economy. Wolfsburg- based Volkswagen is as much institution as corporation at home, with nearly 300,000 employees, 29 plants across the country and deep ties to the government-Lower Saxony owns 20% of VW.
The company's next CEO faces a daunting task of cleaning up the scandal-the scope of which remains unclear-and keeping its sales expansion on track. Volkswagen hasn't yet said it knows who was responsible or how many employees were involved.
On Tuesday, Volkswagen disclosed that as many as 11 million cars contained software alleged to have duped emissions tests and were possibly subject to a global recall.
How can the company retain current customers?