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Matching Supply with Demand: An Introduction to Operations Management 2nd Edition by Cachon Terwiesch
النسخة 2الرقم المعياري الدولي: 978-0697811059Matching Supply with Demand: An Introduction to Operations Management 2nd Edition by Cachon Terwiesch
النسخة 2الرقم المعياري الدولي: 978-0697811059 تمرين 1
(Quality) Consider the following potential quality problems:
• Wine that is served in a restaurant sometimes is served too warm, while at other times it is served too cold.
• A surgeon in a hospital follows the hygiene procedures in place on most days, but not all days.
• A passenger traveling with an airline might be seated at a seat with a defective audio system.
• An underwriter in a bank might sometimes accidentally approve loans to consumers that are not creditworthy.
For each of these potential problems:
a. What type of data would you collect?
b. What type of control charts would you use?
• Wine that is served in a restaurant sometimes is served too warm, while at other times it is served too cold.
• A surgeon in a hospital follows the hygiene procedures in place on most days, but not all days.
• A passenger traveling with an airline might be seated at a seat with a defective audio system.
• An underwriter in a bank might sometimes accidentally approve loans to consumers that are not creditworthy.
For each of these potential problems:
a. What type of data would you collect?
b. What type of control charts would you use?
التوضيح
موثّق
موثّق
The type of data that needs to be collec...
Matching Supply with Demand: An Introduction to Operations Management 2nd Edition by Cachon Terwiesch
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