Leadership 5th Edition by Larry Siegel, Robert Lussier, Robert Lussier, Christopher Achua, Christopher Achua

تمرين 33

For each situation, select the most appropriate individual tactic that will enhance your chances of getting a desired outcome. Write the appropriate letter in the blank before each item.
A) rational persuasion
B) inspirational appeals
C) consultation
D) ingratiation
E) personal appeals
F) exchange
G) coalition
H) legitimization
I) pressure
_____________ You are in sales and want some information about a new product that has not yet been produced, nor has it been announced inside or outside the company. You know a person in the production department who has been working on the new product, so you decide to contact that person.