Administrative Medical Assisting a Workforce Readiness Approach 1st Edition by Helen Houser, Terri Wyman

تمرين 1

Which of the following calls would the administrative medical assistant routinely handle?
A) Returning patient calls for positive test results
B) Advising a new mother about her infant's 102 temperature
C) Unsatisfactory patient progress reports
D) Patient complaints
E) Requests for appointment rescheduling