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book Marketing 2014 17th Edition by William Pride,Ferrell cover

Marketing 2014 17th Edition by William Pride,Ferrell

النسخة 17الرقم المعياري الدولي: 978-1133939252
book Marketing 2014 17th Edition by William Pride,Ferrell cover

Marketing 2014 17th Edition by William Pride,Ferrell

النسخة 17الرقم المعياري الدولي: 978-1133939252
تمرين 4
Delivering consistently high-quality service is difficult for service marketers. Describe an instance when you received high-quality service and an instance when you experienced low-quality service. What contributed to your perception of high quality? Of low quality?
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Marketing 2014 17th Edition by William Pride,Ferrell
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