expand icon
book Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons cover

Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons

النسخة 7الرقم المعياري الدولي: 9780071289276
book Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons cover

Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons

النسخة 7الرقم المعياري الدولي: 9780071289276
تمرين 2
Identify the service qualifiers, winners, and service losers for Alamo Drafthouse. Are the Alamo purchase decision criteria appropriate for the multiplex movie theater market? What do you conclude?
التوضيح
موثّق
like image
like image

The service providers work on and derive...

close menu
Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
cross icon