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book Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons cover

Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons

النسخة 7الرقم المعياري الدولي: 9780071289276
book Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons cover

Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons

النسخة 7الرقم المعياري الدولي: 9780071289276
تمرين 19
Discuss why Deming's 14-point program was rejected by U.S. firms but embraced by the Japanese following World War II.
التوضيح
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The D's 14 points are used to improve th...

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Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
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