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book Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons cover

Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons

النسخة 7الرقم المعياري الدولي: 9780071289276
book Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons cover

Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons

النسخة 7الرقم المعياري الدولي: 9780071289276
تمرين 2
What would be the impact on the above calculations of adding a second doctor to the clinic and sharing the doctor queue between them on a "first MD available" basis ?
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We now have an M / M /2 system with = 13...

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Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
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