expand icon
book Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons,Mona Fitzsimmons,Sanjeev Bordoloi cover

Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons,Mona Fitzsimmons,Sanjeev Bordoloi

النسخة 8الرقم المعياري الدولي: 978-1259010651
book Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons,Mona Fitzsimmons,Sanjeev Bordoloi cover

Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons,Mona Fitzsimmons,Sanjeev Bordoloi

النسخة 8الرقم المعياري الدولي: 978-1259010651
تمرين 1
Comment on how the servicescape shapes the behaviors of both customers and employees.
التوضيح
موثّق
like image
like image

Servicescape model is developed to facil...

close menu
Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons,Mona Fitzsimmons,Sanjeev Bordoloi
cross icon