
Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons,Mona Fitzsimmons,Sanjeev Bordoloi
النسخة 8الرقم المعياري الدولي: 978-1259010651
Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons,Mona Fitzsimmons,Sanjeev Bordoloi
النسخة 8الرقم المعياري الدولي: 978-1259010651 تمرين 5
Revisit the Automobile Driver's License Office example.
a. What is the direct labor utilization for the process shown in Figure 7.6 a ?
b. What is the direct labor utilization for the process shown in Figure 7.6 b ?
c. What is the direct labor utilization for the process shown in Figure 7.7?
d. What do you conclude from these calculations?

a. What is the direct labor utilization for the process shown in Figure 7.6 a ?
b. What is the direct labor utilization for the process shown in Figure 7.6 b ?
c. What is the direct labor utilization for the process shown in Figure 7.7?
d. What do you conclude from these calculations?

التوضيح
Cycle time (CT) is the maximum time each...
Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons,Mona Fitzsimmons,Sanjeev Bordoloi
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