Human Relations For Career and Personal Success 9th Edition by Andrew Dubrin

تمرين 5

Applying Human Relations Exercise
Enhancing Your Emotional Intelligence
A realistic starting point in improving your emotional intelligence is to work with one of its four components at a time, such as the empathy aspect of social awareness. A complex behavior pattern or trait such as emotional intelligence takes considerable time to improve, but the time will most likely be a good investment. Follow these steps:
Then repeat these steps for another facet of emotional intelligence. As a result you will have developed another valuable interpersonal skill.