Fundamentals of Cost Accounting 2nd Edition by William Lanen, Carolyn Wells, Michael Maher

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Driver Identification
Below are various activities for a commercial loan company.
Required
Suggest a feasible cost driver base for each of the following, and explain why each selected cost driver base is feasible.
a. Sales calls-existing commercial customers.
b. Sales calls-new commercial customers.
c. Commercial loan negotiation.
d. Commercial loan review.
e. Customer file maintenance.
f. Community involvement.
g. Employee relations.
h. Commercial loan customer service.
i. Consumer loan customer service.
j. Consumer loan review.
k. Consumer deposit/withdrawal processing.
l. Commercial deposit/withdrawal processing.
m. Advertising particular products.