Business Communication 7th Edition by Mary Ellen Guffey ,Dana Loewy

تمرين 23

In each chapter you will find five discussion questions related to the chapter material. Your instructor may assign these topics for you to discuss in class, in an online chat room, or on an online discussion board. Some of the discussion topics may require outside research. You may also be asked to read and respond to postings made by your classmates.
Find a news article online that describes a company that used careless language in its communication with its customers, stockholders, or employees. Briefly explain what the company did and what it should have done instead.