Lesikar's Business Communication: Connecting in a Digital World 13th Edition by Kathryn Rentz,Paula Lentz

تمرين 15

Underscore all negative words in these sentences. Then rewrite the sentences for a more positive effect. Use your imagination to envision the situation for each.
We have received your complaint of the 7th in which you claim that our product was defective and have thoroughly investigated the matter.