expand icon
book M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow cover

M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow

النسخة 2الرقم المعياري الدولي: 978-0077801960
book M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow cover

M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow

النسخة 2الرقم المعياري الدولي: 978-0077801960
تمرين 55
A recent study reported that university instructors are frequently required to engage in emotional labor. Identify the situations in which emotional labor is required for this job. In your opinion, is emotional labor more troublesome for college instructors or for telephone operators working at an emergency service?
التوضيح
موثّق
like image
like image

This question really has two parts to it...

close menu
M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow
cross icon