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M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow
النسخة 2الرقم المعياري الدولي: 978-0077801960M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow
النسخة 2الرقم المعياري الدولي: 978-0077801960 تمرين 79
The three main components of active listening, in order, are:
A) sensing, evaluating, and responding.
B) encoding, decoding, and transmitting.
C) inferring, deferring, and referring.
D) summarizing, encoding, and responding.
E) buffering, summarizing, and omitting.
A) sensing, evaluating, and responding.
B) encoding, decoding, and transmitting.
C) inferring, deferring, and referring.
D) summarizing, encoding, and responding.
E) buffering, summarizing, and omitting.
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Sensing involves using all of your sense...
M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow
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