M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow

تمرين 8

People with expertise tend to have more influence using ___, whereas those with a strong legitimate power base are usually more successful applying ___.
A) upward appeal; persuasion
B) silent authority; coalition formation
C) persuasion; silent authority
D) silent authority; assertiveness
E) information control; persuasion