M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow

تمرين 75

Suppose that a coalition of employees will clearly lose out from a proposed change and they have enough power to cause the change effort to fail. Assuming that the change effort can proceed slowly, the preferred strategy for dealing with this resistance to change is:
A) communication.
B) employee involvement.
C) stress management.
D) coercion.
E) negotiation.