Business Communication 8th Edition by Amy Newman,Scot Ober

تمرين 3

Write a recognition email.
Imagine that you're a store manager for a local Costco. Brian, one of the sales associates who reports to you, has a reputation of going above and beyond to help customers. You just received a copy of this note, which a customer sent to Brian:

As a good manager who takes the time to recognize employees' work, you write your own email to Brian. In addition to acknowledging this customer's feedback, include other examples of Brian's performance (which you can invent).