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book Business Communication 8th Edition by Amy Newman,Scot Ober cover

Business Communication 8th Edition by Amy Newman,Scot Ober

النسخة 8الرقم المعياري الدولي: 978-1111533168
book Business Communication 8th Edition by Amy Newman,Scot Ober cover

Business Communication 8th Edition by Amy Newman,Scot Ober

النسخة 8الرقم المعياري الدولي: 978-1111533168
تمرين 6
Decide whether to respond to online reviews.
Read three online reviews of a stereo system (Figure). If you were in charge of customer service, to which, if any, of these reviews would you respond? Why or why not? In small groups, discuss your rationale for whether to respond to each review. If you do choose to respond, what would you hope to accomplish with each reply?
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Good customer service would like to resp...

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Business Communication 8th Edition by Amy Newman,Scot Ober
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