Business and Administrative Communication 10th Edition by Kitty Locker,Donna Kienzler

تمرين 4

Analyze the following form letter.
Is it a goodwill message
Where does it show you-attitude Where does it need more you-attitude
Evaluate the use of positive tone.
What is your overall impression of the letter

As your instructor directs,
a. Share your findings orally with a small group of students.
b. Share your findings orally with the class.
c. Post your findings in an e-mail to the class.
d. Summarize your findings in an e-mail to your instructor.