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book Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay cover

Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay

النسخة 10الرقم المعياري الدولي: 978-1305662544
book Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay cover

Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay

النسخة 10الرقم المعياري الدولي: 978-1305662544
تمرين 17
Define the following terms:
a. quality assurance
b. total quality
c. performance excellence
d. competitive advantage
التوضيح
موثّق
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Quality assurance:
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Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
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