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book Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay cover

Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay

النسخة 10الرقم المعياري الدولي: 978-1305662544
book Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay cover

Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay

النسخة 10الرقم المعياري الدولي: 978-1305662544
تمرين 17
Can you describe a customer-focused organization similar to Avis or K N Management's restaurants with which you have had personal experience? What aspects of the organization impressed you the most?
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Assumption of a customer-focused organiz...

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Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
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