expand icon
book Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay cover

Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay

النسخة 10الرقم المعياري الدولي: 978-1305662544
book Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay cover

Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay

النسخة 10الرقم المعياري الدولي: 978-1305662544
تمرين 64
What is a moment of truth, and how can this concept be used to improve quality?
التوضيح
موثّق
like image
like image

Moment of truth and employed in improvin...

close menu
Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
cross icon