
Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
النسخة 10الرقم المعياري الدولي: 978-1305662544
Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
النسخة 10الرقم المعياري الدولي: 978-1305662544 تمرين 74
What is the Zero Moment of Truth? How does it influence customer purchasing decisions and, ultimately, satisfaction?
التوضيح
Zero Moment of Truth was introduced by c...
Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
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أخرى 8 أحرف كحد أدنى و 255 حرفاً كحد أقصى
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