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book Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay cover

Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay

النسخة 10الرقم المعياري الدولي: 978-1305662544
book Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay cover

Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay

النسخة 10الرقم المعياري الدولي: 978-1305662544
تمرين 45
Why should a company make it easy for customers to complain? Describe the features of an effective complaint management process.
التوضيح
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Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
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