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book Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay cover

Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay

النسخة 10الرقم المعياري الدولي: 978-1305662544
book Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay cover

Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay

النسخة 10الرقم المعياري الدولي: 978-1305662544
تمرين 85
Why should an organization measure customer satisfaction? Describe the key steps that must be addressed in designing customer satisfaction surveys.
التوضيح
موثّق
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Significance of measuring customer satis...

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Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
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