expand icon
book Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay cover

Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay

النسخة 10الرقم المعياري الدولي: 978-1305662544
book Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay cover

Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay

النسخة 10الرقم المعياري الدولي: 978-1305662544
تمرين 34
How is the net promoter score measured? What insights does the score provide to management?
التوضيح
موثّق
like image
like image

Measuring of net promoter score:
In rec...

close menu
Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
cross icon