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book Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay cover

Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay

النسخة 9الرقم المعياري الدولي: 978-1285069463
book Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay cover

Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay

النسخة 9الرقم المعياري الدولي: 978-1285069463
تمرين 30
Explain the roles of people and information technology in providing quality service. How does The Ritz-Carlton Hotel Company, LLC use employees and information technology for quality service?
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Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
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