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book Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay cover

Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay

النسخة 9الرقم المعياري الدولي: 978-1285069463
book Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay cover

Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay

النسخة 9الرقم المعياري الدولي: 978-1285069463
تمرين 63
Thinking about organizations that you encounter in your daily life (your college, bookstores, restaurants, and so on), identify examples of customer-focused practices from Table 3.1 that are evident in these organizations.
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Assumption of an organization which foll...

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Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
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