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book Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay cover

Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay

النسخة 9الرقم المعياري الدولي: 978-1285069463
book Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay cover

Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay

النسخة 9الرقم المعياري الدولي: 978-1285069463
تمرين 34
Many organizations, such as banks, offer significant incentives to attract new customers, such as $150 to open a new checking account. However, existing customers rarely receive incentives to stay. What do you think of such practices? What are the implications-pro or con-of them?
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"The implications of offering incentives...

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Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
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