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book Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay cover

Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay

النسخة 9الرقم المعياري الدولي: 978-1285069463
book Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay cover

Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay

النسخة 9الرقم المعياري الدولي: 978-1285069463
تمرين 19
Explain the role of training and empowerment of customer-contact employees in achieving customer satisfaction.
التوضيح
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Role of training and empowerment of cust...

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Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
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