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book Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay cover

Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay

النسخة 9الرقم المعياري الدولي: 978-1285069463
book Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay cover

Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay

النسخة 9الرقم المعياري الدولي: 978-1285069463
تمرين 5
Why do many customer satisfaction efforts fail?
التوضيح
موثّق
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Many customer satisfaction efforts fail ...

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Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
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