
Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
النسخة 9الرقم المعياري الدولي: 978-1285069463
Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
النسخة 9الرقم المعياري الدولي: 978-1285069463 تمرين 37
Suggest a set of CTQs that might influence overall service satisfaction for service at an automobile dealership.
التوضيح
Factors that influence service satisfact...
Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
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