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book Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay cover

Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay

النسخة 9الرقم المعياري الدولي: 978-1285069463
book Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay cover

Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay

النسخة 9الرقم المعياري الدولي: 978-1285069463
تمرين 37
Suggest a set of CTQs that might influence overall service satisfaction for service at an automobile dealership.
التوضيح
موثّق
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Factors that influence service satisfact...

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Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
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