expand icon
book Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay cover

Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay

النسخة 9الرقم المعياري الدولي: 978-1285069463
book Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay cover

Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay

النسخة 9الرقم المعياري الدولي: 978-1285069463
تمرين 3
Many restaurants and hotels use "tabletop" customer satisfaction surveys. Find several of these from local businesses. What internal performance indicators might be good leading indicators for the customer satisfaction items in the surveys?
التوضيح
موثّق
like image
like image

Importance of tabletop customer surveys ...

close menu
Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
cross icon